Bendigo Hospital: technology and innovation in regional Victoria
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Hospitals 09 October 2018

Bendigo Hospital: technology and innovation in regional Victoria

The new Bendigo Hospital is the largest regional infrastructure development in Victoria’s history.

The Bendigo Hospital is one of the most technologically advanced hospitals in Australia, featuring a number of innovations that ensure patients enjoy a more streamlined, comfortable experience and that clinicians can deliver world-class care. These include:

  • digital medical records
  • a sophisticated nurse call system
  • real time location for equipment
  • multiple audio and visual screens customised to display information for both patients and staff with added ability to live stream
  • bedside patient entertainment units which have the capacity for patients to order meals, view health information and view their results such as x-rays via a clinical viewer function.

See how technology is playing a greater role in the efficiency of the new Bendigo Hospital.

Learn more about the Bendigo Hospital via our dedicated project page.

Transcript

[IMAGES: Bruce Winzar, the Chief Information Officer of Bendigo Health, is shown talking to the camera. A montage of the hospital’s high-tech features is shown. An onscreen fact says Most technologically advanced regional hospital in Victoria.]

BRUCE WINZAR: From a regional rural context, we are no doubt the smartest in the technology that’s been built in the last 5 years. That gives peace of mind to our community, that we’ve got the foundation; we’ve got the right architectures to move forward for the next 20-odd years. So, we provide a range of up to, I think, 16 different telehealth sorts of activities. Specialist consult care between hospitals via video conferencing. So, that’s where you got a specialist in Bendigo, providing a specialist advice to a remote rural regional hospital.

[IMAGES: People are shown sitting in a room looking at two screens displaying a medical demonstration. More hospital features are shown such as new security cameras and a touch screen check-in machine. A person’s hand is shown using a touch screen to select a meal.]

BRUCE WINZAR: So, it’s about expanding the wards of the hospital through digital and technology and providing those services in a very safe and secure manner too. We have a number of new technologies that are new to health and therefore new to the way that healthcare services can be transformed and we do some cool things like online real time ordering of food and providing a safe menu ordering system for patients so as they can order an appropriate meal that matches their allergies and alerts. 

[IMAGES: A flat, box-shaped robot is shown moving down a hall in the hospital. It is then shown carrying a large grate into an elevator. A high-tech computer and treatment rooms are shown.]

BRUCE WINZAR: Smartest or coolest technology would have to be our automated guided vehicles and they’re robots that carry linen. They’re quite sophisticated, driven by wireless technology. They have their own pathways, their own elevators and lifts. Eventually, they find their way through the hospital and pick up the goods and deliver them back. I think if you’re looking at it from a technology viewpoint, you really don’t see it but the integration of all the systems that just happen to be there and work 24 by 7. So, we’re connected to 96 different interfaces now. It’s all real time and it’s running smoothly and it’s all synchronised. 

[IMAGES: A tall pole with Wi-Fi antennae is shown in front of the hospital. Two nurses wearing scrubs are shown using touch screen tablets. Another nurse is shown using a touch screen patient monitoring system. Surgeons are shown operating on a patient and a human heart is shown on a screen.]

BRUCE WINZAR:  Part of the mobility and one of the core principles was to have wireless technology, so we got splash out, 100% inside, in walls, in lifts, car parks, on the roof and we have a splash out of around about a 20 metre perimeter outside of the hospital and then, as you walk from building to building within the same precinct, it will roam, so it will keep you connected. That’s almost a must these days within hospital design, where most clinicians want to work by the bedside. So, working with a fixed computer is no longer the requirement. It’s got to be mobile. It’s got to be a tablet or it’s got to be some other smart device. 

What a digital hospital means for patients is that there’s a lot more productivity and efficiency, in the way that we use and manage our data, which ends up in a more safer environment for patients. So, no longer does a patient have their history in 5 different databases; it will be in one database. The data will be shared, so you can get access to that data by the bedside. The clinician can get access on a laptop, you can get access via internet on secure services when you’re home and, in fact, you can get access anywhere where there’s a secure internet site. So, you’re really taking now, from a patient perspective, the ability to monitor real time bedside devices, connected to electronic medical record, recording all your observations electronically and a clinician can read that from wherever they are, whether they’re inside the hospital or external. 

[IMAGES: The façade of the Bendigo Hospital is shown.] 

Safety principles, quality care improves, as well as efficiency and productivity of our clinicians.

[IMAGES: The screen fades to white and text appears which says: ‘Produced in partnership with Bendigo Health, Exemplar Health and Victoria State Government. Additional footage provided by NDY’. The next screen says: ‘Victorian Health and Human Services Building Authority, Victorian State Government, vhhsba.vic.gov.au’. The next screen says: ‘Authorised by the Department of Health and Human Services 50 Lonsdale Street, Melbourne. Spoken by B. Winzar’.]

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Last updated: 02 June 2020