Changing Places comes to Werribee Zoo

A State of Emergency has been declared in Victoria due to the serious risk to public health posed by coronavirus (COVID-19).

For more information visit the DHHS website.

Managing coronavirus means putting lives first. If you can stay home, you must stay home.

For COVID-19 infrastructure related enquiries and suggestions, email

Health, Melbourne, Regional Victoria

Changing Places comes to Werribee Zoo

08 August 2019

People of all abilities can meet their favourite animals and fully participate in all Werribee Zoo has to offer with the opening of a new Changing Places facility.

Changing Places are larger than standard accessible toilets with an adult-sized change table, peninsula toilet and tracking hoist. Located within major public spaces, these facilities are designed to make attractions more accessible and inclusive for people with high support needs.

For parents like Emily Kiefel, the facility can make all the difference.

"There's no dignity in lying your child down on a public toilet floor to change them, so this is life changing," she said.

The new facility is a welcome addition to the Zoo’s existing accessible features, including accessible parking, accessible toilets and an easy-to-follow pathway system for people using wheelchairs and strollers.

Located adjacent to the Visitor Information Centre before the Zoo entrance, this facility is designed for anyone who needs a Changing Places facility and is visiting the Werribee area.

Inside the Changing Places facility

Visitors board the safari bus


Towards inclusive communities

The Victorian Government has committed $2.6 million to provide a network of 26 Changing Places facilities across the state so that people with high support needs can access recreational and tourist attractions, parks, community spaces, entertainment and sporting venues.

A further four Changing Places were opened in July at Bicentennial Park, Portland Foreshore, Preston Central and Healesville Sanctuary, bringing the total number of facilities available in Victoria to 49. With the opening of the facility at Healesville Sanctuary, all three of Victoria’s zoos now have Changing Places facilities.

You can learn more about the rollout of the Changing Places initiative via our dedicated project page.

Find locations of all currently open facilities and building specifications and guidelines on the national Changing Places website.